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Helpful Information


Frequently Asked Questions

You can track your order anytime here. We aim to get all orders to you within 3 working days. This can change depending on the shipping method you've chosen and the delivery location. If you have any questions regarding your order, contact us.

For standard orders, you may cancel or return your products at any time up until the later of 14 days after you receive the products or 28 days after we dispatch them for delivery to you. However, unless they are defective we cannot accept returns of custom products, or any products that have been washed or worn.

Returns of products delivered inside the UK are free of charge if you use the Freepost label included in the package.

If you've lost the Freepost Label, you can send it back to the address below. Just make sure to state your order number, reason for returning and what you'd like us to do with the return.

Freepost RTXA-XYBX-SBKX
Rapanui
Hooke Hill
Freshwater
Isle of Wight
PO40 9BG

Yes you can, as long as your order hasn't been dispatched yet. Please contact us as soon as possible on 01983 409790 to get this sorted. To track your order status, click here.

All of our products are standard UK high street sizes. All sizes are displayed on each product page, but if you need more info you can check out our sizing info page.

We deliver worldwide. See below for a breakdown of the different delivery options we provide, as well as the pricing:

Standard:

  • UK Standard Delivery: £3.00

Special:

  • UK First Class Delivery: £5.00
  • Special Next Day Delivery: £8.50
  • EU Delivery: £5.00
  • International Delivery: £6.00
  • Store Collect (Isle of Wight Only): Free

(UK & EU prices include the cost of VAT)

Teemill is a high quality shop builder connected to a print-on-demand t-shirt factory. It lets charities, brands, businesses and individuals set up a t-shirt shop online for free. We print and ship orders the same day direct to customers and send your share of the profits. If you’d like to find out more about Teemill or set up your own t-shirt store, you can do so by clicking here.

We ship to hundreds of countries worldwide. In a very small number of cases where we are unable to ship to a country, it is normally due to the ability of our couriers or payment processing partners in that territory, or the availability of other services that we require to operate in that country effectively. The list of countries we ship to may change, and the general trend is towards increasing the number of countries that we ship to as the internet opens up new markets. We are unable to offer shipping to a country on a one-off basis, or change territories by request.

Most Frequently Asked Questions

You can track your order anytime here. We aim to get all orders to you within 3 working days. This can change depending on the shipping method you've chosen and the delivery location. If you have any questions regarding your order, contact us.

We deliver worldwide. See below for a breakdown of the different delivery options we provide, as well as the pricing:

Standard:

  • UK Standard Delivery: £3.00

Special:

  • UK First Class Delivery: £5.00
  • Special Next Day Delivery: £8.50
  • EU Delivery: £5.00
  • International Delivery: £6.00
  • Store Collect (Isle of Wight Only): Free

(UK & EU prices include the cost of VAT)

For standard orders, you may cancel or return your products at any time up until the later of 14 days after you receive the products or 28 days after we dispatch them for delivery to you. However, unless they are defective we cannot accept returns of custom products, or any products that have been washed or worn.

Returns of products delivered inside the UK are free of charge if you use the Freepost label included in the package.

If you've lost the Freepost Label, you can send it back to the address below. Just make sure to state your order number, reason for returning and what you'd like us to do with the return.

Freepost RTXA-XYBX-SBKX
Rapanui
Hooke Hill
Freshwater
Isle of Wight
PO40 9BG